Policies

We are happy to welcome you to the Overton Music Studios family! Please take a moment to review our enrollment information. If you have any questions, please feel free to contact us.

Studio Modifications in Response to COVID-19

Smaller Class Sizes

Connecting with others makes our community so special and we know it's one of the big reasons you've decided to join our classes. We also know infants, toddlers, and young children are hard-wired to explore, engage, and connect with their environments. In an effort to provide comfortable spacing for all families in class, our class sizes for Foundations-Level 2 have been reduced by 20% (maximum of 10 children) and Levels 3-5 have a maximum of 8 children in each class.

Masks

At this time masks will be optional for adults and children.

Vaccinations

All educators are fully vaccinated.

Air Purifiers

Both classrooms have new, oscillating air purifiers.

Sanitation

Each classroom will be equipped with a sanitation station to include hand sanitizer, tissues, sanitary wipes, gloves, paper towels, and a used instrument bin (for instruments that might become extra soiled and need to be replaced during an activity). As always, your educators will sanitize every instrument used in class. Additionally, all common surfaces will be cleaned. We're developing comprehensive sanitation schedules with our locations.

Register Early:

Priority Registration will be given to existing (in-studio) families first. Classes are filled on a first come, first served basis w/online registration. Although you may join our classes online at any time, we encourage you to register early since class size is limited and may fill quickly. A minimum of four students is needed or the class will be cancelled. We make every effort to find an alternative class time that will work for your family.

Billing:

Your monthly fee includes tuition plus required home materials (with shipping, handling and tax) from Kindermusik International. Total class cost is divided into eight equal payments and will be charged the end of each month for the upcoming month. For the academic year, the payments are divided into 8 equal payments, with the final payment due at the end of March. Though payments occur monthly, they do not reflect a certain number of classes/month. We accept Visa, Mastercard, Discover, American Express, checks, Venmo, and Paypal. A separate registration fee reserves a place for your child in the class of your choice, and is non-refundable. The registration fee is to be paid when registration is submitted. Late payments (if not received by 10th of month) incur a $20/month late fee. Any return checks are charged $35.

Discounts:

If enrolling siblings in the SAME CLASS, a $10 sibling discount will be applied to your account by our administrative team. This discount applies to Digital Home materials only and excludes the physical materials for Musicians classes.

Class Withdrawal:

Your spot is always saved for you while enrolled, but if you need to discontinue your enrollment at any time, just let us know in writing (email or text) at least a week before the 1st of the new month to avoid incurring charges for the new month. If you decide to re-enroll at a later time during the session, a $15 re-enrollment fee will be applied to your account.

Non-Discrimination:

Overton Music Studios will not discriminate based on race, gender, religion, sexual orientation, political affiliation or opinions, ability level, nation of origin, age, or any other reason. Our classrooms are safe, welcoming spaces for all people, and we believe all families should be treated with respect and dignity while enjoying the benefits of music education.

Illness Guidelines:

According to Kindermusik International guidelines, each adult and child must apply hand sanitizer before class. Please do not come to class if your child has had fever/loose stools in the last 24 hours or has a contagious cough. A good guideline to follow is to be fever free for 24 hours, and for a nose not to be running with anything other than clear. It is VERY common for babies and toddlers to have runny noses due to teething and it is very hard to distinguish that from being sick. If you at all feel that your little one is under the weather, please remain home and take advantage of our unlimited make-up options. Each class has a "sanitation station" and instruments will be sanitized by your educator between each class.

Cell Phone Usage:

We kindly request our parent/caregivers to turn cell phones to vibrate or off during class and if an emergency call needs to taken, it can be done outside the classroom so as to not disturb the class. Thank you!

Policy on Non-enrolled Siblings:

Due to limited class size and the goal of one-on-one parent/child interaction, we ask that those enrolled in Foundations, Level 1, and Level 2 classes make arrangements for siblings during weekly class times. An exception can be made when the sibling is young enough to be content in a carrier during the 45 minute class. In cases where an older sibling needs to come to a particular class, (school holidays, etc.), the older sibling may be invited to participate by the educator. However, the older sibling wishes not to join in the class activities, we ask they quietly observe in the back of the classroom.

Make-up classes:

Requests for make-ups, of the same level, can be completed through the Parent Portal.

Enrollment conditions:

With your enrollment in class(es), you agree to the following: With this enrollment, I release any and all rights and claims for damages against Overton Music Studios and its Staff in the unlikely event of injury sustained by myself or my child(ren) during the course of or as a result of this musical activity. This enrollment also includes permission for use of photographs of classes for studio advertising and receiving E-news from the studio and Kindermusik International.

Snow Day/Winter Weather Policy:

We observe Omaha Public Schools winter weather closings. All weather-related, in-person cancellations will move to our live, virtual Zoom classrooms at your regular class time.

Note: Due to the nature of our program, we will NOT delay our classes when OPS calls for a delayed start. Delayed start days will count as a full snow day and the classes will move to Zoom.

Also, pay particular attention to the "after school" cancellations, as they will affect our late afternoon, evening, and Saturday classes.

Refund Policy:

The registration fee is non-refundable and covers administrative and materials costs associated with enrolling. Any refunds will be applied on a case-by-case basis for extenuating circumstances.

We offer the following refund policies. Only one policy will apply to the class your student is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.

Studio Refund Policy:

Deposits are not refundable, but tuition and materials fees are refundable if we are notified in writing or by email 2 weeks prior to the start of the class.

Overton Music Studio Refund Policy:

The Registration Fee is non-refundable and covers administrative and materials costs associated with enrolling. Any refunds will be applied on a case-by-case basis for extenuating circumstances.

Privacy Policy:

We promise to respect your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers or their students to any third parties. Any information you provide about yourself or your students is held with the utmost care and security and will not be used in ways to which you have not consented.

Information gathered on our web site is collected and used by us and SimplySignup. We will not collect any personal information about adults or students except when specifically and knowingly provided by them. If we collect any personally identifiable information about students, we will first obtain their parents' consent. Examples of personally identifiable information include full name and birth date.

Use of Information:

Information collected by us is used internally by our authorized individuals for three main purposes. First, we may collect information for improving our site by seeing which areas, features, and products are most popular. Second, we may collect information in order to personalize the site for our customers. Third, we may collect personal information from visitors who request additional information about our studio, a Free Preview Class Coupon, or who choose to register for classes online.

We hope that you will want to provide information about yourself, because it will make your experience here more valuable to you. If you are comfortable sharing some basic information, you will receive enhanced services that are impossible to offer to anonymous users. Examples of such services may include email notices of special and discounted items, e-newsletters, and special mailings related to Overton Music Studios, including free developmental activities and special offers.

On occasion, we may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we may publicly disclose the aggregate number of registered users of our web site). However, we will not share any personal information about any particular customer.

Security:

Registering for class online is a completely safe experience!

We use SSL (Secure Sockets Layer)—the highest standard in online encryption technology—to ensure that your personal and credit card information remains secure. SSL encryption allows you to register with confidence, knowing that only you and Overton Music Studios have the ability to access your information.

Keeping customer information private and secure is a top priority.

Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page:

Look at the URL (website address) in your browser. If you are connected to a secure server, the URL will always begin with "https" rather than "http."
Most browsers display an icon that indicates whether or not you have a secure connection. Look for the unbroken key or closed lock icons in the bottom left or right corner of your browsers.